The young man who rear-ended my car said, “Accidents happen.” I was hoping for two different words:
“I’m sorry.”
Two simple, powerful words.
The sooner said, the better.
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I KEEP IT SHORT & SIMPLE.
Why?Almost half of American adults read below high school level. God looks at your heart, not your reading skills. Big faith can be built on simple words.
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I think part of it might be a conditioned reflex not to accept responsibility…not as a generational ‘thing’, but more an act of caution in a highly litigious society.
You’re right, Andrew, but studies show that folks are more likely to sue over an error if they sense a cover-up or think people don’t care– a bit of wisdom from hospital risk management. Yet s till, everyone’s first reaction is to pull back and say nothing.
Those two simple words calms any storm. Grace to say them at the right time.
Thanks Shirlee.
Grace! That’s perfect Oyinlola.